Workride Plus Overview (Welcome, Process, Considerations, Quick Start)

Workride Plus Overview (Welcome, Process, Considerations, Quick Start)

Important Note: Workride Plus is a fully funded bike benefit program and access to this program is subject to approval by Workride. If you are unsure whether your team is signed up to our Max or Plus program please get in touch with your Workride Account Manager. 

Welcome


Welcome to Workride, New Zealand's ride to work benefit program. Workride is excited to support your team in providing a significant benefit for your staff. The 'Getting started' resource will work through everything your team needs to successfully set up and implement this benefit. 

What the 'Getting Started Guide' covers: 
1. Workride Overview (Welcome, Process, Considerations, Quick Start)
2. Pilot Information -  Workride Plus (Recommended for larger employers)
3. How to use Workride B2B Web Portal
4. How to communicate Workride Plus  to your team (Examples + 1-Page Employee Education Template)
5. Example Processes (HR, Payroll, Finance)
6. Finance Overview (GST, Payroll Guides, Financial Process)
7. Early termination process + (Unpaid & Parental Leave + ACC benefit)
Please at any point if you need support or have a question reach out to your account manager, they will be happy to help. 



The End-to-End Workride Plus Process


See below for a high level overview of the end-to-end process for an employee through Workride. 
Workride Plus - Process Overview

Implementation Considerations


Understand how the money flows with Workride Plus. 

Workride Plus - How do the funds flow?


Employee Quick Start Guide 

Idea
Share this start guide with employees wanting to quickly raise their ride benefit

  • Registration: Use the company password (provided in the onboarding email) to sign up at the Workride website.

  • Registration Confirmation: You’ll get an email with your Workride ID number.

  • Selecting Your Ride: Visit an approved Workride retailer, choose your ride, and the store staff will register it under your Workride ID.

  • Agreement Process: An email will confirm your selection and include the Lease and Salary Sacrifice Agreements for you to e-sign and return.

  • Verification and Employer Approval: Workride reviews the signed documents and processes them with your employer for final approval.

  • Pick Up Confirmation: Once approved, Workride issues a pick-up confirmation code.

  • Notification from Store: Wait for the store’s call to confirm your ride is ready for collection, or give them a call to ask when you could expect this ride to be ready.

  • Collection: Present your pick-up code at the store to collect your new ride.
    Notes
    It is critical that you give the bike shop this pick up code to allow them to process the order.

  • Lease period begins: The lease period begins once you've collected your ride and lasts for 12 months.

  • Next Steps: As your lease concludes, Workride will contact you directly to discuss your ‘Next steps’ options in regards to ride equipment ownership.



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